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AI Hallucinations: How to Ensure Reliable Responses?

· 12 min read

1. What is an AI hallucination?

AI hallucinations occur when a conversational agent, such as a chatbot, generates an incorrect, incoherent, or completely fabricated response. These errors are not due to a technical bug, but rather to the way language models process data. In the absence of relevant information in its database, the AI may attempt to "guess" a plausible answer, even if it is wrong.