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WordPress

Are you looking to integrate an AI-powered chat feature on your WordPress website? The AI SmartTalk plugin is a perfect choice for easily adding a chatbot to your site. Follow this step-by-step guide to install the plugin.

Prerequisites​

Before you begin, ensure you have the following:

  • An active AI SmartTalk account.
  • Administrative access to your WordPress dashboard (wp-admin).

Step-by-Step Instructions​

Step 1: Download the Plugin​

  1. Log into your AI SmartTalk account.
  2. Navigate to the Integration section of the back office.
  3. Locate the WordPress plugin zip file and download it to your computer.

Step 2: Install the Plugin​

  1. Log in to your WordPress dashboard (wp-admin).
  2. Navigate to Plugins > Add New.
  3. Click on Upload Plugin at the top of the page.
  4. Choose the zip file you downloaded in Step 1 and click on Install Now.
  5. After the installation is complete, activate the plugin by clicking on Activate Plugin.

Step 3: Configure the Plugin​

  1. After activation, go to the AI SmartTalk plugin page in your WordPress dashboard.
  2. You will need two crucial pieces of information to configure the plugin: the Chat Model ID and the Chat Model Token.
  3. These details can be found in the Integration section of your AI SmartTalk account.
  4. Enter these details in the corresponding fields on the configuration page of the plugin and validate.

Step 4: Activate and Customize the Chatbot​

  1. Once the plugin is configured, you can preview and test the chatbot directly from the WordPress back office.
  2. To activate the chatbot on your site, change the Enable Chatbot setting to true.
  3. You also have the option to choose a theme for the chatbot interface, such as Dark Mode, to better match the design of your site.

Common Issues​

Plugin Installation Fails​

  • Ensure that you are uploading the correct zip file downloaded from the AI SmartTalk Integration section.
  • Verify that your WordPress installation meets the plugin requirements (e.g., PHP version).

Configuration Issues​

  • Double-check the Chat Model ID and Chat Model Token for accuracy.
  • Ensure your AI SmartTalk account is active and the details entered are correct.

By following these steps, you can successfully integrate the AI SmartTalk chatbot with your WordPress site, providing an enhanced interactive experience for your users.