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If Condition

Create branches in your flow based on conditions.


Configuration

Define a condition that evaluates to true or false:

OperatorExample
Equalstier == "premium"
Not equalsstatus != "closed"
Containsmessage contains "urgent"
Is emptyemail is empty
Greater thanscore > 80

How It Works

  1. Add an If Condition node
  2. Configure your condition
  3. Connect the Yes branch (condition is true)
  4. Connect the No branch (condition is false)

Example

Condition: customerData.tier == "premium"

  • Yes branch → Add Tag "vip", priority support
  • No branch → Standard flow

Use Cases

  • Route VIP customers differently
  • Check if data exists before using it
  • Branch based on channel type
  • Validate user input

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