Bugfix Procedure
1. Introduction (For Clients & Partners)
Our Bugfix Procedure outlines the structured process we follow to address non-critical bugs and issues that affect functionality but do not require an immediate hotfix. By systematically identifying, prioritizing, and resolving these bugs during our sprint cycles, we ensure that our product maintains high quality and continuous improvement while minimizing disruptions to ongoing development.
2. Who Is Involved
| Role | Involvement | Benefit for You |
|---|---|---|
| Product Owner | Reviews bug reports and ensures that issues are prioritized according to business impact and urgency. | Guarantees that bugs affecting key functionalities are addressed promptly. |
| Development Team | Investigates, fixes, and integrates solutions for reported bugs during sprint cycles. | Provides reliable, incremental improvements to the product's stability. |
| QA/Testing Team | Validates bug fixes through comprehensive testing to ensure issues are fully resolved without regression. | Ensures that each fix maintains the product's quality and user experience. |
| Stakeholders/Clients | May be informed about the resolution timeline for bugs impacting their experience. | Offers transparency and reassurance that issues are managed effectively. |
3. Process Flow / Diagram
Below is an overview of the Bugfix Procedure using double quotes for the Mermaid labels:
- Bug Reported: An issue is submitted through our reporting channels.
- Initial Triage & Assessment: The Development and QA teams evaluate the bug to understand its impact and assign a priority level.
- Assign Priority: Based on the assessment, bugs are classified. Critical bugs trigger the Hotfix Procedure, while non-critical bugs are scheduled for resolution in an upcoming sprint.
- Plan Bugfix in Upcoming Sprint: Non-critical bugs are added to the sprint backlog and prioritized for future development cycles.
- Development & Testing: The Development Team implements a fix, which is then verified by the QA Team to ensure that the issue is resolved without introducing new problems.
- Code Integration & Verification: The bugfix is merged into the codebase and further tested in an integrated environment.
- Bugfix Deployment: The resolved fix is deployed to production along with other planned updates.
- Review & Feedback: Post-deployment, feedback is collected to ensure the bug is fully resolved and to identify any further improvements.
4. FAQ
Q1: What is the Bugfix Procedure?
A1: It is the systematic process we follow to resolve non-critical bugs through planned sprint cycles, ensuring issues are prioritized and fixed without disrupting ongoing development.
Q2: Who is responsible for resolving bugfixes?
A2: The Development and QA teams work together to resolve bugfixes, with oversight from the Product Owner to ensure alignment with business priorities.
Q3: How are bugfixes prioritized?
A3: Bugfixes are prioritized based on their impact on functionality and user experience, determined during the initial triage and assessment phase.
Q4: What happens if a bugfix introduces new issues?
A4: If new issues arise from a bugfix, the fix is re-evaluated and re-tested to ensure the problem is fully resolved before final deployment.
5. Next Steps and Additional Resources
- Release Readiness: For more details on our pre-release checks, visit our Release Readiness page.
- Post-Release Review: Learn how we evaluate and monitor releases on our Post-Release Review page.
- Backlog Management: Understand how bugfixes and other issues are prioritized on our Backlog Management page.
- Contact Us: For further questions or urgent concerns, please reach out via contact support or chat with our team on our website.