Skip to main content

Post-Release Review

1. Introduction (For Clients & Partners)

Our Post-Release Review process takes place immediately after a production release. During this phase, our team evaluates the performance and stability of the new release, collects user and stakeholder feedback, and identifies areas for further improvement. This process ensures that our product maintains high quality, remains stable, and evolves based on real-world usage and insights.


2. Who Is Involved

RoleInvolvementBenefit for You
Product OwnerReviews performance metrics and feedback to assess the overall business impact of the release.Ensures that releases continue to align with strategic objectives.
Development TeamMonitors technical performance, investigates any issues, and plans necessary fixes or enhancements.Guarantees that technical issues are promptly addressed and resolved.
QA/Testing TeamCollects post-release metrics, conducts tests, and validates production performance against quality standards.Provides assurance that the release performs reliably in the live environment.
Operations/DevOps TeamMonitors system logs and performance in real time to detect and respond to any anomalies.Ensures rapid identification and resolution of production issues.
Stakeholders/ClientsShare feedback regarding the release experience and product performance.Contributes to a transparent process that drives continuous improvement.

3. Process Flow / Diagram

Below is an overview of the Post-Release Review process using double quotes for the Mermaid labels:

  1. Production Release Completed: The release is deployed to production.
  2. Monitor System Performance & Metrics: Ongoing monitoring ensures system stability and collects key performance data.
  3. Collect User & Stakeholder Feedback: Feedback is gathered via user channels and stakeholder reviews.
  4. Analyze Data & Identify Issues: Data and feedback are analyzed to pinpoint any performance issues or areas for enhancement.
  5. Prioritize Improvement Actions: Identified issues are prioritized based on impact and urgency.
  6. Implement Fixes & Enhancements: The development team addresses issues in upcoming sprints.
  7. Update Product Roadmap: Feedback and new improvement actions are integrated into the product roadmap.
  8. Continuous Improvement Cycle: The process repeats with each release to ensure ongoing quality and alignment.

4. FAQ

Q1: What is the purpose of the Post-Release Review?
A1: It evaluates the performance of a new release, gathers feedback, and identifies areas for improvement to ensure ongoing product quality.

Q2: Who participates in the Post-Release Review?
A2: Product Owners, Development, QA, Operations/DevOps teams, and sometimes Stakeholders/Clients participate in the review.

Q3: How is feedback collected after a release?
A3: Feedback is gathered through monitoring tools, user feedback channels, and direct stakeholder input.

Q4: What happens if issues are identified during the review?
A4: Issues are prioritized and scheduled for fixes or enhancements in upcoming sprints, ensuring continuous product improvement.


5. Next Steps and Additional Resources

  • Sprint Retrospective: See how our team reflects on performance and plans improvements on our Sprint Retrospective page.
  • Release Readiness: Learn about our rigorous pre-release checks on our Release Readiness page.
  • Contact Us: For further questions or more detailed information, please reach out via contact support or use our website's chat feature.