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Rework Process

1. Introduction (For Clients & Partners)

When a feature turns out to be more complex than initially estimated or is not achieved as planned, it enters our Rework Process. This process involves a thorough evaluation of the feature's complexity, identifying the challenges that prevented its timely completion, and determining the appropriate next steps. Depending on the evaluation, the feature may be:

  • Reassessed in the next sprint,
  • Evaluated during the next PI Planning session, or
  • Reconsidered as a postponed feature for future prioritization.

This approach ensures that all features, regardless of complexity, are revisited and aligned with our strategic objectives.


2. Who Is Involved

RoleInvolvementBenefit for You
Product ManagerReviews rework evaluations and adjusts priorities based on new complexity insights.Ensures that business priorities remain aligned even when adjustments are needed.
Development TeamAnalyzes technical challenges, assesses rework requirements, and provides insights on feasibility.Helps establish realistic timelines and resource needs for additional work.
Scrum MasterFacilitates rework discussions, ensuring an efficient and transparent evaluation process.Minimizes disruptions while addressing issues promptly.
Stakeholders/ClientsMay be consulted if the rework impacts delivery timelines or scope adjustments.Provides transparency on delays or modifications, ensuring continued trust.

3. Process Flow / Diagram

Below is an overview of the Rework Process using double quotes for the Mermaid labels:

  1. Trigger Rework Process: When a feature is found to be more complex than expected or is not delivered as planned, the rework process is initiated.
  2. Rework / Complexity Evaluation (O): The team conducts a detailed assessment of the feature’s challenges and complexity.
  3. Reevaluation Options:
    • Next Sprint Reevaluation (X): For minor issues, the feature may be re-assessed in the upcoming sprint.
    • Next PI Reevaluation (Y): For more significant complexities, the feature is evaluated during the next PI Planning session.
    • Reevaluation of Postponed Features (L): Features that have been postponed are re-evaluated for future prioritization.

4. FAQ

Q1: What triggers the Rework Process?
A1: The process is triggered when a feature is either more complex than initially estimated or is not achieved within the planned timeline.

Q2: Who manages the rework process?
A2: The Product Manager, in collaboration with the Development Team and Scrum Master, oversees the rework process to ensure proper evaluation and re-prioritization.

Q3: What are the available reevaluation options?
A3: Depending on the assessment, a feature may be re-evaluated in the next sprint, during the next PI Planning session, or as a postponed item for future prioritization.

Q4: How does the rework process benefit clients?
A4: It ensures that all features are given the necessary attention and that adjustments are made transparently, maintaining alignment with strategic goals and quality standards.


5. Next Steps and Additional Resources

  • Next Sprint Reevaluation: For more details on how features are reassessed in the next sprint, visit our Next Sprint Reassessment page.
  • Next PI Reevaluation: For insights on reevaluation during PI Planning, check our Next PI Reassessment page.
  • Backlog Management: Learn how postponed features are managed on our Backlog Management page.
  • Contact Us: For further questions or urgent concerns, please reach out via contact support or use our website's chat feature.