Production Release
1. Introduction (For Clients & Partners)
Our Production Release process marks the final step before new features and fixes are deployed to production. For AI Smarttalk serverless, client availability is ensured within the next few hours after release. However, for self-hosted or sovereign deployments, a draft invoice may be generated depending on the underlying infrastructure. Please note that partner conditions of sale or client conditions of sale apply. This page is provided for informational purposes only and is indicative of our standard release approach.
2. Who Is Involved
| Role | Involvement | Benefit for You |
|---|---|---|
| Product Owner | Confirms that released changes meet business and quality requirements. | Ensures that production updates align with strategic objectives. |
| Development & QA Teams | Finalize code, conduct comprehensive testing, and approve changes for release. | Guarantees that only stable and tested updates reach production. |
| Operations/DevOps Team | Oversees the deployment process and monitors production stability. | Provides a smooth release with minimal downtime and prompt issue resolution. |
| Sales & Support Teams | Engage with clients regarding deployment specifics and billing, particularly for non-serverless options. | Clarifies release terms and any associated invoicing for self-hosted or sovereign deployments. |
3. Process Flow / Diagram
Below is an overview of the Production Release process with double quotes for the Mermaid labels:
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Final Code Merge & QA Approval: All changes are merged and rigorously tested.
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Release Readiness Check: A final assessment verifies that all criteria are met.
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Production Release Scheduling: The release is scheduled based on the deployment type.
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Deployment Type Decision:
- For serverless, the release is automated, making the update available within hours.
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Post-Release Monitoring & Support: Continuous monitoring ensures stability and prompt resolution of any issues.
Warnung- For self-hosted or sovereign deployments, a draft invoice may be generated based on infrastructure specifics (partner or client conditions of sale apply).
4. FAQ
Q1: What is the Production Release process?
A1: It is the final phase where approved changes are deployed to production, ensuring that updates are stable, secure, and available to clients.
Q2: How soon are updates available for AI Smarttalk serverless clients?
A2: For AI Smarttalk serverless, client availability is typically ensured within the next few hours after the release.
Q3: What does the process involve for self-hosted or sovereign deployments?
A3: For self-hosted or sovereign deployments, a draft invoice may be generated depending on the infrastructure. Partner or client conditions of sale apply, and the process is indicative of our standard approach.
Q4: Who should I contact for more details about the production release?
A4: For further inquiries, please reach out to our support team at contact support or speak with your account representative.
5. Next Steps and Additional Resources
- Release Readiness: For more details on pre-release checks, visit our Release Readiness page.
- Post-Release Monitoring: Learn about our approach to monitoring production stability on our [Post-Release Support page] (if applicable).
- Contact Us: For further questions regarding deployment specifics or invoicing conditions, please contact support or your dedicated account manager.