Welcome to SmartFlow
Introduction​
SmartFlow is a NoCode platform that allows you to create intelligent workflows to automate your processes and optimize your conversational tools. Whether you are a beginner or a technical expert, SmartFlow offers a modular approach to connect different systems, AI agents, and integrations through triggers, actions, and observations.
Why choose SmartFlow?​
- NoCode: No development skills are required to create powerful workflows.
- Flexibility: Easily manage complex flows with an intuitive user interface.
- Interoperability: Connect SmartFlow to external APIs and tools like SmartForm.
Key Features​
Triggers​
Triggers allow you to initiate your workflows based on specific events. Here are the main types available:
- Navigation: Execute an action when the user reaches a specific page.
- Action Event: Start an action as soon as another event is completed.
- Webhooks: Connect external systems to interact with SmartFlow.
- SmartForm: Use interactive forms as an entry point.
Actions​
Actions allow you to execute predefined tasks in your workflows. Here are some examples:
- Chat: Send messages to your users or add tags to an instance.
- Email: Send personalized emails directly from SmartFlow.
- API: Make API calls to integrate external systems.
- Logic: Create conditions to control your flows.
Observations​
Observations allow you to retrieve information after each action and use it to control the flow. For example:
- Retrieve the open status of an email.
- Analyze the responses from a form to adapt the next steps.
Simple Use Cases​
- Customer Welcome Automation: Create a flow that starts a conversation as soon as a user arrives on your website.
- Feedback Collection: Integrate a form with SmartForm to gather feedback and adapt your strategy in real-time.
- Automated Notification: Send emails after a specific event has been triggered.
With this introduction, you have an overview of the possibilities offered by SmartFlow. Proceed to the configuration to create your first workflow!