2 post etichettati con "optimize customer service"

Chatbots are powerful tools for automating your customer interactions, but their success relies on thoughtful implementation. Too often, simple mistakes can ruin the user experience and tarnish your image. Here are the 5 most common mistakes and how to avoid them.

Why a chatbot is essential for your business?​

In today's hyper-connected world, customers expect instant responses, 24/7. But how can you provide this level of service without skyrocketing your operational costs? That's where chatbots come in.