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🌐 Navigation Event Trigger

The Navigation Event Trigger activates a workflow when a user visits a specific page on your website. It’s ideal for initiating actions based on user behavior and enhancing engagement.

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📝 Trigger Details​

Name: Navigation Event
Category: Triggers

🔧 Parameters​

  1. Target URL

    • Type: string
    • Description: The specific URL or pattern to monitor for user visits.
      Example: https://www.mysite.com/product-page
    • Required: Yes

  2. Trigger Options

    • Type: boolean
    • Description: Additional options, such as whether to include query parameters in the URL match.
    • Default: false

🚀 How to Use​

  1. Add the Trigger to Your Workflow: Drag and drop the Navigation Event Trigger onto the workflow canvas in SmartFlow.

  2. Set the Target URL: Specify the exact page URL or use patterns (e.g., wildcard matching) for dynamic cases.

  3. Connect to Workflow Actions: Link the trigger to actions such as sending a chatbot message, starting a marketing campaign, or personalizing user experience.

💡 Use Cases​

  1. Launching a Chatbot: Automatically start a conversation when a user visits a product page.

  2. Activating Marketing Actions: Trigger a pop-up or promotional offer when users land on a specific destination page.

  3. Tracking Key Pages: Monitor user interactions with specific sections of your website for analytics or customer journey optimization.

🔍 Example Configuration​

  • Target URL: "https://www.mysite.com/special-offer"
{
  "trigger": "NavigationEvent",
  "url": "https://www.mysite.com/special-offer", 
}

🛠️ Best Practices​

  • Define Clear URLs: Ensure the URL patterns are precise to avoid unintentional triggers.
  • Test Before Deploying: Use a test environment to verify that the trigger works as expected.
  • Monitor Performance: Use analytics to assess the effectiveness of workflows initiated by this trigger.