SmartFlow Triggers
Triggers define what starts your SmartFlow. Every flow begins with exactly one trigger node.
In the Node Library, triggers are marked with a green ⚡ TRIGGER badge.
All Triggers (10)
| Trigger | Description | Documentation |
|---|---|---|
| None | Manual execution only | View → |
| Navigation Event | Run on page navigation | View → |
| Action Event | Triggered by system events | View → |
| Conversation Tool | Tool the AI can call during chat | View → |
| Scheduled Workflow | Run on cron schedule | View → |
| SmartForm Workflow | Run when SmartForm is completed | View → |
| SmartForm Sequence | Run when SmartForm Sequence is completed | View → |
| Chat Service Override | Replace default AI chat for a channel | View → |
| Webhook | Triggered by HTTP request | View → |
Conversation Tool Trigger
The most powerful trigger — gives your AI new capabilities.
Configuration
| Setting | Description |
|---|---|
| Name | What the AI calls this tool |
| User Targeting | Who can use this tool |
| Tool Variables | Parameters the AI collects from the user |
User Targeting Options
| Option | Description |
|---|---|
| All Users | Anonymous + connected users |
| Connected Users Only | Logged-in users |
| Role-Based Access | Specific user roles |
Tool Variables
Define what information the AI needs to collect:
Variable Name: query
Description: User query
The AI will conversationally collect these variables before running the flow.
Choosing a Trigger
| Use Case | Recommended Trigger |
|---|---|
| Give AI new capabilities | Conversation Tool |
| Customize AI for a channel | Chat Service Override |
| Process form submissions | SmartForm Workflow |
| Multi-step form flows | SmartForm Sequence |
| Daily/weekly tasks | Scheduled Workflow |
| External integrations | Webhook |
| Page-specific behavior | Navigation Event |
| React to system events | Action Event |
| Testing & development | None |
Enable as AI Tool
Some triggers support the Enable as AI Tool option:
| Trigger | AI Tool Support |
|---|---|
| SmartForm Workflow | ✅ Forms available in chatbot |
| SmartForm Sequence | ✅ Sequences available in chatbot |
When enabled, users can complete forms conversationally through the AI chatbot.