Odran HUSSON

An assistant that only knows what's in its own knowledge base can only get you so far. The real magic happens when it can reach into the tools you already use — your CRM, your project tracker, your docs, your billing — look things up, and act, right in the middle of a conversation.

That's what MCP brings to AI SmartTalk. MCP (Model Context Protocol) is an open standard for connecting AI to outside services through one simple, secure connection. We've built it in both directions — and made it genuinely easy to use.

You asked, we delivered. One of the most requested features from our community is live: Bring Your Own Key (BYOK). You can now connect your own AI provider key to AI SmartTalk and route any capability through it — billed directly by your provider, with zero AI SmartTalk credits consumed on those calls.

In a hurry? The full setup walkthrough lives in the AI Model & BYOK guide — providers, per-capability routing, managing keys, and billing.

ManyChat dominates Instagram and Messenger automation. AI SmartTalk is an omnichannel AI agent that works across social networks, messaging apps, email, and e-commerce platforms. Here's how they compare.

Choosing the right AI chatbot platform is critical for your business. In this comparison, we break down AI SmartTalk and Tidio across features, integrations, pricing, and omnichannel capabilities to help you make the best decision.

PrestaShop powers over 300,000 online stores worldwide. Adding an AI chatbot can dramatically improve customer support, increase conversions, and reduce cart abandonment. But which chatbot solution works best with PrestaShop?

In this guide, we compare the leading options and explain what to look for when choosing an AI chatbot for your PrestaShop store.

Installing an intelligent chatbot on your e-commerce site or blog has never been easier. Discover how to connect your CMS in 3 clicks and let artificial intelligence automatically learn all your content.

We’re excited to announce Voice Call, a major new feature that transforms your web chatbot experience by letting your visitors speak directly with your AI! 🎉

How many hours does your team spend answering the same emails every week?

Support teams spend an average of 5 to 8 hours per week on repetitive emails. Order status questions, pricing inquiries, delivery tracking... Responses that could be automated.

Today, we're launching Gmail integration in AI SmartTalk. Connect your inbox in 2 minutes and let AI handle your emails automatically.

Words can only say so much. See it in action.

SmartFlow just got a massive upgrade. We've completely rebuilt the workflow editor from the ground up — and it's now a visual node-based builder.