Skip to main content

Automate Restaurant Reservations on Instagram & WhatsApp

Stop missing reservation requests during busy service. Your AI chatbot takes bookings on Instagram, WhatsApp, and Messenger 24/7—answering menu questions, checking availability, and confirming tables automatically.

AI Chatbot Features for Restaurants

Everything your restaurant needs: multi-channel reservations, menu information, table management, and automated confirmations.

Multi-Channel Reservations

Accept reservations via Instagram DM, WhatsApp, Messenger, or your website chat. Customers contact you where they're most comfortable, and all requests flow into one system.

Menu & Allergy Information

Your AI learns your menu, daily specials, and allergen information from your website. It answers questions about ingredients, vegetarian options, and dietary restrictions instantly.

Real-Time Table Availability

Connect SmartCalendar to show live availability. Customers see open slots and book instantly—no waiting for a callback or checking manually.

Automated Confirmations & Reminders

Send booking confirmations instantly and automated reminders 24h before. Reduce no-shows and keep your tables full.

Multi-Language Support

Serve international tourists in their language. Your AI handles inquiries in 50+ languages, perfect for restaurants in tourist areas.

24/7 Availability

Take reservations even when your staff is busy with service or the restaurant is closed. Never miss a booking request again.

Why Restaurants Automate Reservations with AI

Reduce no-shows, never miss a booking, and let your staff focus on guests—not phones.

Instant Response, Always

While competitors leave messages unanswered during service, your AI books tables in seconds—any time of day.

Reduce No-Shows by 30%

Automated reminders 24h before keep customers accountable. Fewer empty tables, more revenue.

Fill More Tables

Every reservation request gets handled instantly. No more lost bookings from slow responses.

Free Up Your Staff

Let your team focus on in-house guests instead of answering phones and DMs during service.

Welcome International Guests

Respond in 50+ languages. Tourists feel welcome and book with confidence.

Qualify Special Requests

Group dinners, private events, dietary needs—AI collects details and alerts you for follow-up.

Why Restaurants Need Chatbot Reservations

Manual reservation management costs you bookings and burns out your staff.

62%

Of diners prefer to book online or via messaging rather than calling

20%

Average no-show rate without automated reminders

3min

Average time staff spends on each phone reservation

35%

Of booking requests arrive outside business hours

How to Set Up Your Restaurant Chatbot

Connect your channels, import your menu, and start taking reservations automatically.

1

Import Your Website

Connect your website and the AI learns your menu, hours, and location automatically.

2

Connect Channels

Link Instagram, WhatsApp, Messenger, and add the web widget to your site.

3

Set Up Calendar

Configure your table availability, time slots, and booking rules in SmartCalendar.

4

Start Taking Bookings

Your AI handles reservations 24/7. Watch bookings flow in automatically.

Restaurant Reservation Chatbot Demo

See how the AI handles a real reservation request: checking availability, answering menu questions, and confirming the booking.

Restaurant Reservation Assistant

AI checks availability, answers questions, and confirms bookings instantly

Le Bistrot AI

Online

Type your message...
"During Saturday service, we used to miss 40% of reservation calls. Now the AI handles everything while we focus on our guests. We've increased bookings by 25%."

Restaurant Owner

Paris, 80 covers

Restaurant Chatbot Use Cases

From busy city restaurants to tourist hotspots and multi-location chains—automate your reservations.

Busy Restaurant with High Reservation VolumeBusy Restaurant with High Reservation Volume

Busy Restaurant with High Reservation Volume

Your phone rings constantly during service, and Instagram DMs pile up. Your AI handles all reservation requests simultaneously—no more missed calls or delayed responses. Staff focuses on in-house guests while the bot fills your tables.

  • 24/7 reservation handling across all channels
  • Instant responses during peak service hours
  • Automated confirmation and reminder SMS
  • Menu and allergen questions answered instantly
See multi-channel setup
Tourist Area RestaurantTourist Area Restaurant

Tourist Area Restaurant

International visitors message you in different languages asking about your menu, location, and availability. Your AI responds fluently in their language, making them feel welcome before they even arrive.

  • Support for 50+ languages
  • Menu translation and allergen info
  • Directions and parking information
  • Local recommendations and tourist tips
Multi-language support
Restaurant Group with Multiple LocationsRestaurant Group with Multiple Locations

Restaurant Group with Multiple Locations

Manage reservations for all your locations from one dashboard. The AI routes customers to the right restaurant based on their preferred location, date, and party size.

  • Unified booking across all locations
  • Location-specific menus and availability
  • Smart routing based on customer location
  • Centralized reporting and analytics
Multi-location setup
FAQ

Restaurant Chatbot FAQ

Common questions about AI chatbots for restaurant reservations.

Simply connect your website, and the AI automatically learns your menu, opening hours, location, and any information you've published. If you use WordPress, you can install our plugin for automatic sync. For other platforms, we import your content via URL or sitemap.

Yes! Your AI assistant can take reservations on Instagram DM, WhatsApp, Facebook Messenger, and your website. All bookings sync to SmartCalendar, so you have a unified view of all reservations.

Direct integration with TheFork, OpenTable, or other reservation platforms is on our roadmap. Currently, you can use SmartCalendar as your booking system, or set up SmartFlow workflows to sync data with external tools via API.

Yes! The AI can collect information for group bookings, special occasions (birthdays, anniversaries), and dietary requirements. For complex requests, it qualifies the lead and notifies you to follow up personally.

You can update specials anytime in your knowledge base, or the AI will honestly say "I don't have today's specials yet, but here's our regular menu. Would you like me to ask the team?" Keeping it honest builds trust.

Absolutely! Use SmartForm to collect email addresses, phone numbers, and preferences during the booking process. All data is stored in your CRM and compliant with GDPR.

Automate Your Restaurant Reservations Today

Book a free demo to see how AI handles your Instagram, WhatsApp, and website reservations automatically.

Contact Us

Have questions or ready to learn more? Our team is here to help you find the right solution for your business.

Book a Demo

Schedule a time using our calendar to see our platform in action.

Email Us

Have a specific question? Reach out directly to our team.

Contact Us

Ready to elevate your
user experience?

Deploy AI assistants that delight customers and scale with your business.

GDPR Compliant