Gmail AI Assistant: Intelligent Email Automation
Let AI handle your email inbox. Automatically respond to customers, create smart drafts, and route important emails—all powered by your knowledge base. Works with Gmail and Google Workspace.
Gmail AI Features
Everything you need to automate email communication while maintaining the personal touch.
Intelligent Email Processing
AI reads and understands incoming emails, categorizes them by intent, and generates appropriate responses based on your knowledge base.
Auto-Reply or Draft Mode
Choose automatic responses for simple queries or create drafts for human review before sending. You're always in control.
Smart Email Routing
Use SmartFlow to route emails based on content, sender, or urgency. VIP customers, complaints, and urgent issues get special handling.
Thread Context Awareness
AI maintains full context across email threads. It remembers previous exchanges and provides consistent, contextual responses.
Unified Inbox Integration
Email conversations appear alongside chat, Slack, and social messages in one inbox. Manage all customer communication in one place.
SmartFlow Automation
Build custom workflows for email handling. Create drafts, forward to teams, update CRM, or trigger follow-up sequences.
Why Use AI for Email?
Reduce response times, handle volume, and deliver consistent support—without growing your team.
Instant Response Times
Respond to emails in seconds instead of hours. Customers get immediate assistance even outside business hours.
Handle Volume at Scale
Process hundreds of emails without adding staff. AI handles routine queries so your team focuses on complex issues.
24/7 Availability
Email support never sleeps. Customers worldwide get responses regardless of time zones or holidays.
Consistent Quality
Every response follows your guidelines and uses accurate information from your knowledge base.
Human When Needed
Complex issues route to humans. Draft mode lets you review AI responses before sending.
Full Control
Configure auto-reply rules, review drafts, and customize AI behavior to match your brand voice.
Choose Your Email Mode
Two modes to match your comfort level with AI email automation.
Auto-Reply Mode
AI responds immediately to incoming emails. Perfect for FAQ-type queries, order updates, and simple support requests.
- Instant responses
- No human intervention needed
- 24/7 availability
Draft Mode
AI creates draft responses for human review. You approve, edit, or discard before sending. Great for sensitive or complex emails.
- Human quality control
- Edit before sending
- Train team on AI responses
See Gmail AI in Action
Watch how AI handles customer email conversations professionally and accurately.
Gmail AI Assistant Demo
See how AI responds to customer support emails
YouSubject: Question about my order #45678
AIThank you for reaching out about order #45678. I can see your order was placed on December 1st and is currently in transit. Based on the tracking information, it's expected to arrive by December 7th. Is there anything specific about your order I can help you with? I'm happy to: • Provide detailed tracking updates • Modify delivery instructions • Answer questions about the items Best regards, AI Support Team
YouCan I change the delivery address?
AII understand you'd like to change the delivery address for order #45678. Since your package is already in transit, address changes depend on the carrier. I've drafted a request to redirect your package. **Next Steps:** 1. Please reply with your new delivery address 2. I'll submit the redirect request to the carrier 3. You'll receive a confirmation email within 24 hours Note: Redirect requests may add 1-2 business days to delivery time. Would you like to proceed?
Gmail AI Use Cases
Discover how businesses use AI email automation to improve customer experience and team efficiency.
Customer Support Email
Handle customer inquiries automatically. AI responds to order questions, returns, shipping updates, and common support requests using your knowledge base.
- Order status and tracking
- Return and refund assistance
- Product information
- Account questions
Sales Email Assistant
Qualify leads, answer prospect questions, and schedule meetings automatically. AI drafts personalized responses using your sales playbook.
- Lead qualification
- Product and pricing questions
- Meeting scheduling
- Follow-up sequences
Automate Your Email Inbox Today
Ready to transform email support? Connect Gmail and let AI handle the routine while you focus on what matters.
Contact Us
Have questions or ready to learn more? Our team is here to help you find the right solution for your business.
Book a Demo
Schedule a time using our calendar to see our platform in action.