The All-in-One AI Platform for Multi-Channel Customer Engagement
Stop stitching together chatbots, email tools, CRMs, and automation platforms. AI SmartTalk gives you AI-powered customer engagement across 7 channels with a unified inbox, visual automation builder, and built-in knowledge base — all in one platform.
Everything You Need in One Platform
AI SmartTalk replaces your chatbot, inbox, automation tool, knowledge base, form builder, and scheduling tool with a single integrated platform.
All-in-One AI Platform
Replace 4-5 separate tools with a single platform. Live chat, chatbot AI, workflow automation, knowledge base, form builder, appointment scheduling, and analytics — all built-in.
7 Native Channels
Web Chat, WhatsApp, Messenger, Instagram, Discord, Slack, and Gmail — all built directly into the platform. No Zapier, no middleware, no external connectors.
Unified Inbox
Every conversation from every channel in one inbox. Filter by channel, status, or tags. Customer identity merging across platforms.
Advanced AI Pipeline
Multi-layer AI response pipeline: personality, knowledge base (RAG), SmartFlow automation, and model selection. Choose from sovereign EU models or proprietary models.
Visual Automation Builder
SmartFlow drag-and-drop workflow builder with 58 nodes. Conditional logic, cross-channel actions, API calls, webhooks, and scheduled tasks.
Built-in Analytics
Track conversations, AI resolution rate, token consumption, response time, and channel traffic — all from one unified analytics dashboard.
Why Businesses Choose AI SmartTalk
Built for teams that want powerful AI without the complexity of managing multiple tools.
Setup in Minutes
Connect channels, import your knowledge base, and go live in minutes — not weeks. No developers required.
No Per-Channel Fees
All 7 channels, all integrations, all features included on every plan. No hidden costs, no upsells per channel.
GDPR-Compliant by Design
EU-hosted infrastructure, sovereign AI models in France, encryption, RBAC, and DPA available.
Sovereign AI Models
Choose EU-hosted models (Qwen, Llama, Mistral) so your data never leaves Europe. No US data transfers.
Zero Maintenance
All integrations are native. AI SmartTalk handles API changes and updates automatically — no middleware to break.
Multi-Layer AI Pipeline
Every response goes through personality, knowledge base, automation logic, and AI model selection for accurate, contextual answers.
Real-World Use Cases
See how businesses across industries use AI SmartTalk to automate customer engagement.
E-commerce Support
Automate product inquiries, order tracking, and cart recovery across Web Chat, WhatsApp, and Messenger. Sync your product catalog from WooCommerce, PrestaShop, or Google Merchant.
- Native product catalog sync
- Order tracking via API calls
- Cart recovery automation
- Multi-channel customer support
Community Management
Manage Discord and Instagram communities with AI-powered moderation, welcome flows, FAQ auto-response, and cross-channel notifications.
- AI-powered moderation
- Automated welcome flows
- FAQ auto-response
- Cross-channel notifications
SaaS Customer Support
Auto-sync your documentation, create JIRA/ClickUp tickets from conversations, and provide multi-channel support across web chat, Slack, and email.
- Documentation auto-sync
- Ticket creation via SmartFlow
- Multi-channel (web + Slack + email)
- Knowledge base always up-to-date
Frequently Asked Questions
Common questions about AI SmartTalk and how it compares to other platforms.
AI SmartTalk is an all-in-one AI assistant platform that lets businesses automate customer interactions across 7 channels (Web Chat, WhatsApp, Messenger, Instagram, Discord, Slack, Gmail) with a single unified dashboard, built-in knowledge base, and visual automation builder.
Unlike point solutions, AI SmartTalk combines live chat, AI chatbot, workflow automation, knowledge base, form builder, and appointment scheduling in one platform. All integrations are native (no Zapier needed), and you get sovereign EU-hosted AI models for GDPR compliance.
No. Every integration in AI SmartTalk is native — built directly into the platform. Connect WhatsApp, Instagram, Discord, Slack, Gmail, and more without any middleware or third-party connectors.
Choose from sovereign EU models (Qwen, Llama, Mistral — hosted in France) or proprietary models (GPT-4o, GPT-4.1 mini, Claude). Sovereign models ensure your data never leaves the EU.
Yes. AI SmartTalk offers EU-hosted infrastructure, sovereign AI models hosted in France, data minimization, right to erasure, DPA availability, and role-based access control. Choose sovereign models and your data never leaves the EU. A ready-to-sign Data Processing Agreement (DPA) is available for download.
Yes. All channels, all integrations, SmartFlow, knowledge base, SmartForm, SmartCalendar, and the unified inbox are available on every plan — including the free trial. No per-channel fees.
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