📞 Voice Call - Talk Directly with Your AI on the Web

We’re excited to announce Voice Call, a major new feature that transforms your web chatbot experience by letting your visitors speak directly with your AI! 🎉

🆕 What is Voice Call?

Voice Call is a revolutionary feature that lets your visitors:

✅ Call your AI by clicking the call button at the top right of the chatbot
✅ Speak naturally as if on a phone call
✅ Get real-time voice responses from the AI
✅ See live transcription during the conversation

No more typing! Your clients can now interact with your AI assistant using their voice.

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🎯 Why Voice Call?

Voice is the most natural way for humans to communicate:

• 🚀 4x faster than typing
• 🌍 Accessible to everyone — seniors, people with disabilities, multi-taskers
• 💬 More natural — people express themselves more easily by speaking
• 📱 Ideal for mobile — perfect for users on the go
• 🤝 Enhanced customer relationship — more human and personalized interactions

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🔄 How Does It Work?

1️⃣ Start the Call

Your visitors click the 📞 Call button at the top right of the chatbot. A prompt asks for microphone access.

🎙️ "Allow aismarttalk.tech to use your mic?"
→ Click "Allow"

2️⃣ The AI Listens and Thinks

The interface displays different conversation states:

• "Retrieving documents" — The AI is searching your knowledge base
• "Thinking..." — The AI is analyzing and preparing a response
• "Speaking" — The AI is responding with voice

3️⃣ Voice Response with Live Transcription

Your AI answers out loud, with a real-time transcription displayed for the user’s convenience.

🔊 "Go to Channels → Gmail in your AI SmartTalk back office, click “Connect” and authorize access via Google OAuth..."

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🌐 Availability

Voice Call is available on all web integrations:

Platform	Availability
✅ Web Widget (iframe)	Available
✅ WordPress	Available
✅ PrestaShop	Available
✅ Joomla	Available
✅ Any website	Available

tip

If you’re using our web integration on any platform, Voice Call is automatically available!

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🤖 Available AI Models

Like all our features, Voice Call supports our French sovereign models as well as international models:

🇫🇷 French Sovereign Models

• Mistral AI — High-performance French model
• Other models hosted in France — GDPR compliance guaranteed

🌍 International Models

• OpenAI GPT-4 — The most advanced model
• OpenAI GPT-3.5 — Fast and cost-effective
• Other models — According to your needs

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💡 Use Cases

🛍️ E-commerce

"I'm looking for a red dress, size 38, for a wedding"

Your clients can simply describe what they want — faster and more natural than traditional navigation.

🏥 Healthcare & Services

"I'd like to book an appointment with Dr. Martin next Tuesday"

Simplified booking, accessible to everyone.

🏢 Customer Support

"My order hasn't arrived, number 12345"

Quick issue resolution—no need to type long messages.

📚 Training & Education

"Explain how to set up my account"

Guided help, accessible even to users less comfortable with technology.

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⚙️ Setup

Enable Voice Call

1. Log in to your AI SmartTalk back office
2. Go to Agents → Select your agent
3. In the Channels tab → Web
4. Enable the “Voice Call” option
5. Choose your AI’s voice and language

Customization

You can customize:

• Your AI's voice (male, female, neutral)
• Primary conversation language
• Behavior with background noise
• Waiting messages during processing

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🔒 Security & Privacy

• 🔐 End-to-end encryption for all voice communications
• 🚫 No permanent audio storage — recordings are processed and deleted
• 🇪🇺 European processing — GDPR compliant
• ✅ Explicit consent — microphone access is always requested

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📈 Pricing

Voice Call uses our Speech-to-Text (STT) and Text-to-Speech (TTS) technology:

• Voice transcription is included in your plan, depending on your subscription
• See our pricing page for details

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🚀 Get Started Now

Voice Call is available now for all users with an active web integration.

Next steps:

1. Log in to your back office
2. Enable Voice Call on your agent
3. Test the feature on your site

Documentation:

• Web Integration Guide
• Voice Call Setup
• STT/TTS Pricing

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🎤 Try It Now!

Go to your web chatbot and click the call button in the top right. The future of customer interaction is here—now your AI speaks your language! 🌟