📞 Voice Call - Talk Directly with Your AI on the Web
We’re excited to announce Voice Call, a major new feature that transforms your web chatbot experience by letting your visitors speak directly with your AI! 🎉
🆕 What is Voice Call?
Voice Call is a revolutionary feature that lets your visitors:
✅ Call your AI by clicking the call button at the top right of the chatbot
✅ Speak naturally as if on a phone call
✅ Get real-time voice responses from the AI
✅ See live transcription during the conversation
No more typing! Your clients can now interact with your AI assistant using their voice.
🎯 Why Voice Call?
Voice is the most natural way for humans to communicate:
- 🚀 4x faster than typing
- 🌍 Accessible to everyone — seniors, people with disabilities, multi-taskers
- 💬 More natural — people express themselves more easily by speaking
- 📱 Ideal for mobile — perfect for users on the go
- 🤝 Enhanced customer relationship — more human and personalized interactions
🔄 How Does It Work?
1️⃣ Start the Call
Your visitors click the 📞 Call button at the top right of the chatbot. A prompt asks for microphone access.
🎙️ "Allow aismarttalk.tech to use your mic?"
→ Click "Allow"
2️⃣ The AI Listens and Thinks
The interface displays different conversation states:
- "Retrieving documents" — The AI is searching your knowledge base
- "Thinking..." — The AI is analyzing and preparing a response
- "Speaking" — The AI is responding with voice
3️⃣ Voice Response with Live Transcription
Your AI answers out loud, with a real-time transcription displayed for the user’s convenience.
🔊 "Go to Channels → Gmail in your AI SmartTalk back office, click “Connect” and authorize access via Google OAuth..."
🌐 Availability
Voice Call is available on all web integrations:
| Platform | Availability |
|---|---|
| ✅ Web Widget (iframe) | Available |
| ✅ WordPress | Available |
| ✅ PrestaShop | Available |
| ✅ Joomla | Available |
| ✅ Any website | Available |
If you’re using our web integration on any platform, Voice Call is automatically available!
🤖 Available AI Models
Like all our features, Voice Call supports our French sovereign models as well as international models:
🇫🇷 French Sovereign Models
- Mistral AI — High-performance French model
- Other models hosted in France — GDPR compliance guaranteed
🌍 International Models
- OpenAI GPT-4 — The most advanced model
- OpenAI GPT-3.5 — Fast and cost-effective
- Other models — According to your needs
💡 Use Cases
🛍️ E-commerce
"I'm looking for a red dress, size 38, for a wedding"
Your clients can simply describe what they want — faster and more natural than traditional navigation.
🏥 Healthcare & Services
"I'd like to book an appointment with Dr. Martin next Tuesday"
Simplified booking, accessible to everyone.
🏢 Customer Support
"My order hasn't arrived, number 12345"
Quick issue resolution—no need to type long messages.
📚 Training & Education
"Explain how to set up my account"
Guided help, accessible even to users less comfortable with technology.
⚙️ Setup
Enable Voice Call
- Log in to your AI SmartTalk back office
- Go to Agents → Select your agent
- In the Channels tab → Web
- Enable the “Voice Call” option
- Choose your AI’s voice and language
Customization
You can customize:
- Your AI's voice (male, female, neutral)
- Primary conversation language
- Behavior with background noise
- Waiting messages during processing
🔒 Security & Privacy
- 🔐 End-to-end encryption for all voice communications
- 🚫 No permanent audio storage — recordings are processed and deleted
- 🇪🇺 European processing — GDPR compliant
- ✅ Explicit consent — microphone access is always requested
📈 Pricing
Voice Call uses our Speech-to-Text (STT) and Text-to-Speech (TTS) technology:
- Voice transcription is included in your plan, depending on your subscription
- See our pricing page for details
🚀 Get Started Now
Voice Call is available now for all users with an active web integration.
Next steps:
- Log in to your back office
- Enable Voice Call on your agent
- Test the feature on your site
Documentation:
🎤 Try It Now!
Go to your web chatbot and click the call button in the top right. The future of customer interaction is here—now your AI speaks your language! 🌟