⚡ SmartFlow 2.0 - The New Visual Node Editor is Here
SmartFlow just got a massive upgrade. We've completely rebuilt the workflow editor from the ground up — and it's now a visual node-based builder.
What Changed?
If you've used SmartFlow before, you know it was powerful but... let's be honest, the interface could be limiting for complex workflows.
SmartFlow 2.0 changes everything:
| Before | Now |
|---|---|
| Linear workflow editor | Visual node canvas |
| Limited triggers | 8 trigger types |
| Basic actions | 20+ actions including AI-powered |
| Manual integrations | Native connectors (JIRA, ClickUp, Gmail...) |
| No parallel execution | Full control flow (conditions, parallel, AI routing) |
Same power users loved. 10x more flexibility.
The New Node Editor
🎯 Drag & Drop Canvas
Build workflows visually by connecting nodes on a canvas:
- Drag & drop nodes from the library
- Connect nodes to define execution flow
- Configure each node with a simple panel
- Test your flow in real-time before going live
⚡ 8 Triggers (Up from 3)
Way more ways to start your workflows:
| Trigger | Use Case |
|---|---|
| Chat Service Override | Customize AI responses on any channel |
| Conversation Tool | Add tools your AI can call during chat |
| SmartForm Workflow | Process form submissions automatically |
| Scheduled Workflow | Run daily syncs, reports, maintenance |
| Webhook | Receive events from external systems |
| Navigation Event | React to page visits on your website |
| Action Event | Respond to system events |
🤖 New AI-Powered Actions
The biggest addition: AI Request with structured output:
Structured Output
Define a schema and the AI extracts exactly what you need:
User: "I need help with order #12345, it hasn't arrived yet"
AI extracts:
├── intent: "order_status"
├── order_id: "12345"
├── sentiment: "frustrated"
└── urgency: "high"
Use these variables in your next nodes — create a support ticket, look up the order, escalate to a human.
AI Condition
Let AI decide which path to take:
AI Condition
├── "User asking about pricing" → Pricing flow
├── "User has technical issue" → Support flow
├── "User wants human agent" → Handoff flow
└── "General question" → Default flow
No more complex regex or keyword matching. AI understands intent.
🔀 Control Flow
Build sophisticated logic:
- If Condition — Branch based on values
- AI Condition — Branch based on AI analysis
- Parallel Execution — Run multiple actions simultaneously
Example: Meta Typing Flow
Chat Service Override (Messenger)
↓
Parallel Execution
├── Show Typing Indicator
└── Mark as Read
↓
AI Request
↓
Hide Typing Indicator
↓
Send Message
Professional UX on Messenger/Instagram with typing indicators and read receipts.
🔌 Integration Actions
Connect your existing tools directly in SmartFlow:
| Integration | Available Actions |
|---|---|
| JIRA | Create issue, update, transition, comment |
| ClickUp | Create task, update status |
| Google Drive | Sync folders, upload files |
| Gmail | Create drafts, send emails, add labels |
| Slack | Send notifications |
Example: Support Ticket from Chat
AI Request (extract issue details)
↓
JIRA: Create Issue
├── Summary: "{{aiResult.title}}"
├── Description: "{{aiResult.description}}"
└── Priority: "{{aiResult.priority}}"
↓
Send Message: "Created ticket {{jiraIssue.key}}"
📦 Template Store
Don't start from scratch. Use our pre-built, validated templates:
- Gmail Draft Mode — AI writes, human reviews
- Gmail Auto-Reply — Full automation
- Meta Typing Flow — Professional UX
- Lead Capture — SmartForm to CRM
- Support Ticket — Chat to JIRA/ClickUp
Access templates in the Template Store or directly from each integration's settings.
Test Panel: Debug Like a Pro
Our new Test Panel lets you see exactly what's happening:
- Live execution — Watch nodes light up as they run
- Variable inspector — See all values at each step
- Output logs — Detailed logs for every action
- Error highlighting — Failed nodes are clearly marked
No more guessing. No more "why didn't this work?" Debug your flows with confidence.
Real-World Use Cases
🏪 E-Commerce: Smart Order Support
- Customer asks about their order on Instagram
- AI extracts order ID from message
- API Call to your order system
- AI generates personalized response with status
- Typing indicators for professional UX
🏢 B2B: Lead Qualification
- Prospect fills out SmartForm
- AI analyzes responses and scores lead
- High-value → Create Salesforce opportunity
- Medium → Add to nurture sequence
- Low → Send automated resources
📧 Email Automation
- Email arrives in Gmail
- AI categorizes (support, sales, spam)
- Support → Create draft response + JIRA ticket
- Sales → Forward to sales team with context
- Spam → Archive automatically
Documentation
We've completely updated our documentation with individual pages for every trigger and action:
Each action links directly from the SmartFlow editor — click the "?" button for instant docs.
Getting Started
The new SmartFlow is available now for all users.
Existing SmartFlow Users
Your existing flows continue to work. To use the new editor:
- Go to SmartFlow in your dashboard
- Open any flow or create a new one
- You're in the new node editor!
New to SmartFlow?
- Go to SmartFlow in your dashboard
- Browse the Template Store for pre-built flows
- Or click Create New Flow to start from scratch
- Build, test, and go live!
Power users: This is the upgrade you've been waiting for.
What's Next?
This is just the beginning. Coming soon:
- 🔄 More integration actions (HubSpot, Notion, Trello)
- 📊 Flow analytics and monitoring
- 🤝 Team collaboration on flows
- 🎨 Custom node development
Questions? Ideas? Join our Discord or reach out to support.
Happy automating! ⚡