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Organization Overview

The Organization page is your central hub for managing your AI SmartTalk subscription, billing, and usage statistics. Here you can monitor your plan usage, download invoices, and upgrade or change your subscription.

Organization Overview


Accessing the Organization Page

Navigate to: AdministrationMy Assistants[Your Workspace]Organization


Page Layout

The Organization page provides a comprehensive overview of your account:

Header Section

At the top of the page, you'll find:

  • Page Title: "Organization"
  • Description: Quick summary of available actions
  • Documentation Link: Quick access to this documentation

Action Buttons

Three primary action buttons are available:

ButtonDescription
⚡ Change PlanOpens the plan selection modal to upgrade or change your subscription
⚙️ Organization SettingsManage your organization's billing information (see Settings documentation)
📄 Manage BillingUpdate payment methods and billing information

Usage Overview Card

The usage card displays your current subscription consumption at a glance:

Plan Information

  • Plan Name: Your current subscription tier (e.g., "Ecommerce Enterprise plan")
  • Reset Date: When your monthly usage limits reset (e.g., "Resets on the 1st")
  • Usage Percentage: Overall utilization badge (e.g., "0% USED")
  • View Stats: Link to access detailed usage statistics

Resource Meters

Four progress bars show your usage across key resources:

ResourceDescriptionExample
AI TokensTotal AI processing tokens consumed this billing period0 / 200.0M
Documents / ProductsNumber of knowledge base items indexed0 / 100.0K
AgentsActive AI assistants deployed1 / 5
SeatsTeam members with access to the organization1 / 10

Each meter displays:

  • Current usage vs. maximum limit
  • Percentage utilized
  • Visual progress bar

Current Plan Card

This card shows your active subscription details:

FieldDescription
Plan NameYour subscription tier (e.g., "Ecommerce Enterprise")
Monthly PriceSubscription cost excluding taxes (e.g., "€1890/month HT")
Change PlanButton to switch to a different plan
Manage BillingLink to update payment information

Recent Invoices

The invoices section provides quick access to your billing history:

Invoice List

Each invoice entry displays:

FieldDescription
Invoice NumberUnique identifier (e.g., "467CD393-0357")
DateInvoice generation date
AmountTotal amount with currency (e.g., "359.67 EUR")
DownloadDownload invoice as PDF
ViewOpen invoice in new tab

Invoice Actions

  • 📥 Download: Save the invoice as a PDF file
  • 🔗 View: Open the invoice details page in a new tab

Quick Actions

Changing Your Plan

  1. Click ⚡ Change Plan button
  2. Review recommended plans based on your usage
  3. Select a new plan or click "View all plans" for more options
  4. Confirm your selection

See Subscription Management for detailed instructions.

Viewing Detailed Statistics

  1. Click View Stats → on the usage card
  2. Access comprehensive analytics including:
    • Token consumption over time
    • AI model usage breakdown
    • Cost attribution by action type

See Usage Statistics for detailed information.

Downloading Invoices

  1. Scroll to the "Recent Invoices" section
  2. Find the desired invoice
  3. Click the 📥 Download icon to save as PDF
  4. Or click 🔗 View to open in browser

Understanding Your Limits

AI Tokens

AI tokens measure the computational resources used by your AI assistants. Token consumption varies based on:

  • Length of conversations
  • Complexity of AI responses
  • AI model selected for each interaction

Documents / Products

This limit tracks the total number of indexed items in your knowledge base:

  • Uploaded documents (PDF, DOCX, etc.)
  • Synced product catalogs
  • FAQ entries
  • Web pages

Agents

Agents represent individual AI assistants you can deploy. Each assistant with its own configuration counts as one agent.

Seats

Seats define how many team members can access your organization. Each invited user consumes one seat.


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