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AI Request

Send a prompt to the AI and get a response. This is the core action for AI-powered workflows.


Configuration​

FieldDescription
PromptInstructions for the AI
Return Result to ChatToggle ON to send response directly as message
Use Structured OutputToggle ON to extract specific data

Basic Usage​

  1. Add an AI Request node
  2. Write your prompt: "Answer this customer question based on the message"
  3. Enable Return Result to Chat

The AI response is sent directly to the user.


Structured Output​

Extract specific information as variables for use in next nodes.

How to Configure​

  1. Enable Use Structured Output
  2. Click Add Field
  3. For each field:
    • Field Name: Variable name (e.g., title)
    • Type: Text, Number, etc.
    • Description: Help AI understand what to extract

Example: Support Ticket Extraction​

FieldTypeDescription
titleTextSupport ticket title
priorityTexthigh, medium, or low
categoryTextbilling, technical, general

After the node runs, use these in next nodes:

  • aiResult.title
  • aiResult.priority
  • aiResult.category

Use Cases​

  • Generate AI responses to user messages
  • Extract information from conversations
  • Classify message intent or sentiment
  • Summarize long conversations

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user experience?

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GDPR Compliant