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AI Request

Send a prompt to the AI and get a response. This is the core action for AI-powered workflows.


Configuration

FieldDescription
PromptInstructions for the AI
Return Result to ChatToggle ON to send response directly as message
Use Structured OutputToggle ON to extract specific data

Basic Usage

  1. Add an AI Request node
  2. Write your prompt: "Answer this customer question based on the message"
  3. Enable Return Result to Chat

The AI response is sent directly to the user.


Structured Output

Extract specific information as variables for use in next nodes.

How to Configure

  1. Enable Use Structured Output
  2. Click Add Field
  3. For each field:
    • Field Name: Variable name (e.g., title)
    • Type: Text, Number, etc.
    • Description: Help AI understand what to extract

Example: Support Ticket Extraction

FieldTypeDescription
titleTextSupport ticket title
priorityTexthigh, medium, or low
categoryTextbilling, technical, general

After the node runs, use these in next nodes:

  • aiResult.title
  • aiResult.priority
  • aiResult.category

Use Cases

  • Generate AI responses to user messages
  • Extract information from conversations
  • Classify message intent or sentiment
  • Summarize long conversations

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user experience?

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