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Real Estate & Services

Automate property inquiries, schedule viewings, capture qualified leads, and provide 24/7 support across WhatsApp, Web Chat, and more — all powered by your property listings and business information.

Real Estate AI Assistant

Property inquiries and booking automation

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Why Real Estate & Service Businesses Choose AI SmartTalk​

Property inquiries come in at all hours — evenings, weekends, holidays. Every missed inquiry is a potential lost deal. Meanwhile, scheduling viewings involves endless back-and-forth calls and emails.

AI SmartTalk handles it all automatically:

  • 24/7 availability — Clients get instant answers about properties, pricing, and availability at any time
  • Smart property matching — AI searches your listings based on criteria (location, budget, size, features) and presents relevant options
  • Booking built-in — Clients book viewings directly in the conversation using SmartCalendar, without any phone calls
  • Qualified leads — SmartForm captures budget, preferences, and timeline so your agents know exactly what the client wants before the first meeting
  • Multi-channel — Whether clients contact you on WhatsApp, your website, or Instagram, they get the same service

Key Features​

Property Knowledge Base​

Upload your listings to the Knowledge Base and your AI instantly becomes an expert on your portfolio:

  • Property details — address, price, size, features, availability
  • Neighborhood info — schools, transport, amenities
  • FAQ — financing options, legal process, viewing policies
  • Agent profiles — specializations, availability

Update a listing and the AI knowledge updates too — especially powerful with WordPress auto-sync for real estate websites.

SmartCalendar Booking​

Let your AI book viewings directly in the conversation using SmartCalendar:

  • Set available time slots per agent
  • Google Meet integration for virtual viewings
  • Buffer time between appointments
  • Automatic reminders to both client and agent

SmartForm Lead Capture​

Capture structured lead data with SmartForm. The AI fills in the form conversationally — the client just chats naturally:

  • Budget range
  • Location preferences
  • Property type (apartment, house, commercial)
  • Timeline (immediate, 3 months, 6 months)
  • Contact information

Multi-Channel Presence​

  • Web Chat — Embedded on your property website
  • WhatsApp — Clients' preferred messaging channel for quick questions
  • Instagram — Property showcase DMs for visual listings
  • Messenger — Facebook property page inquiries

All conversations converge in the Unified Inbox.

What You Can Automate​

Property Search and Recommendation​

When a client describes what they're looking for, the AI searches your knowledge base and presents matching properties with key details. If nothing matches perfectly, it suggests the closest alternatives and offers to adjust the search criteria.

Viewing Booking in the Conversation​

Once a client is interested in a property, the AI offers available time slots from SmartCalendar. The client picks a slot, provides their contact info via SmartForm, and the viewing is booked — all without leaving the chat. The assigned agent receives an email confirmation with the client's details.

Lead Qualification​

After capturing a lead's information, the AI can assess the lead's readiness based on budget, timeline, and engagement level. High-priority leads ("ready to buy, budget confirmed, wants to visit this week") get flagged immediately and the agent is notified. Leads in the early research phase are tagged for follow-up later.

Follow-Up After Viewings​

After a scheduled viewing, a SmartFlow can send a follow-up message the next day: "How did your visit to 12 Elm Avenue go? Would you like to schedule another viewing or see similar properties?" This keeps the conversation going without manual effort from your agents.

Setup Steps​

1. Connect Your Channels​

2. Build Your Property Knowledge Base​

Upload to the Knowledge Base:

  • Property listings (Excel/CSV or connect your CMS)
  • FAQ about your agency, process, and policies
  • Neighborhood guides

If you use WordPress for your real estate website, enable auto-sync to keep listings current automatically.

3. Set Up SmartCalendar​

Configure SmartCalendar:

  • Set agent availability and working hours
  • Enable Google Meet for virtual viewings
  • Set buffer time between viewings

4. Create Lead Capture Forms​

Build a SmartForm for lead capture with fields for budget, preferences, timeline, and contact info.

5. Build SmartFlows​

Create SmartFlows for:

  • Property search and recommendation
  • Viewing booking with SmartCalendar
  • Lead qualification and agent notification
  • Post-viewing follow-up messages

6. Configure AI Personality​

Set a warm, professional Biography focused on helping clients find their perfect property. Include your agency name and key selling points.

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