Set Conversation
Aġġorna l-proprjetajiet tal-konversazzjoni bħal stat, assignee, jew priorità.
Configuration
| Field | Deskrizzjoni |
|---|---|
| Status | miftuħ, magħluq, pendenti |
| Assignee | Aġġorna lil agent jew fila |
| Priority | Livell ta' priorità |
Use Cases
- Mark for human review when user requests agent
- Close conversations after resolution
- Assign to specific team members
- Set priority for urgent issues